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The second-hand marketplace Shoppers Share Frustration Over Sizing Modifications

Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.

The popular resale platform has revised its sizing categories for women's and children's clothes failing to inform every member regarding the update.

Social Media Reaction

Countless users and merchants have taken to social media stating that platform listings now display a different size category than originally posted due to the recalibration.

The platform stated the updated approach better aligns with other platforms.

It has advised users to review their products and adjust the sizing manually when needed, resulting in member annoyance.

Measurement Approach Changes

Earlier, the sizing featured a single numeric size and a letter, like S/8 or M/10.

The new system has a letter with a size spectrum like S/UK 8-10.

With some products, the sizing has been recategorised - for example a size L used to be a 12 but is now a UK 16-18.

Member Stories

Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

A different member, from Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as size 20–22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.

Required Changes

Another shopper, located in England, explained she became annoyed by the change as she had to manually change the sizing for "all her products".

"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she said.

Marketplace Information

The platform boasts over 100 million users, including 18 million in the UK.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This is not the initial instance that an unexpected update on the platform has faced criticism: last year, Vinted reversed a change concerning shipment methods following member complaints.

ET
Written by

Emily Todd

A seasoned gaming enthusiast and writer specializing in online casino trends and bingo strategies.

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